Service Management in the Public Cloud - Sourcing within the Digital Transformation

A strategy paper from Crisp Research AG and ProfitBricks GmbH

Read here,

checkmark how Crisp describes the incessant entry of the public cloud.
checkmark how the shared responsibility model clearly delineated responsibilities.
checkmark how to get a powerful framework with ITIL to control the public cloud provider at all levels.
Strategy paper : Service Management - Public cloud