Support Request

If you require technical support, complete the form below and click on “Send request” or call us directly at +49 30 57700-820. When you send a support request using the form, our system creates an individual ticket number, which we will send you in an e-mail along with a suggested solution. Trained system administrators provide 24/7 support free of charge – on an equal footing, from one specialist to another.

Do you have general questions, or do you need support from our sales team? Then send us a message using the general contact form. Get in touch.

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I agree that my data will be processed and stored as part of my request. It will not be passed on to third parties. I have the right to withdraw my consent in the case of Art. 21 (1) and (2) GDPR at any time via the opt-out link in the email or informally to In addition, the privacy policy of ProfitBricks GmbH applies.